Services

Exceptional Service at Wasabi East: A Commitment to Outstanding Hospitality

At Wasabi East in Wichita, Kansas, exceptional service is at the heart of the dining experience. Our dedicated team strives to provide a warm, welcoming atmosphere where every guest feels valued and cared for. Here’s an in-depth look at what you can expect from the service at Wasabi East and how we go above and beyond to make your visit memorable.

A Warm Welcome Awaits

From the moment you step into Wasabi East, you’ll be greeted with a warm smile and a friendly welcome. Our staff is trained to ensure that every guest feels at home and ready to enjoy their dining experience.

1. Friendly Reception:

  • Greeting: You’ll be greeted by our attentive host or hostess who will warmly welcome you and guide you to your table. Whether you’re a first-time visitor or a regular guest, we strive to make everyone feel special.
  • Seating: Our staff will assist you in finding the perfect table for your party, whether you prefer a quiet corner for a romantic dinner or a larger table for a group celebration.

Attentive and Knowledgeable Staff

Our servers are not only friendly but also highly knowledgeable about our menu and eager to assist you with your dining choices.

1. Menu Expertise:

  • Recommendations: Our servers are well-versed in the details of our menu and are happy to offer recommendations based on your preferences. Whether you’re looking for the best sushi roll or a hearty noodle dish, we can guide you to the perfect choice.
  • Dietary Needs: We are attentive to dietary restrictions and allergies, and our staff is trained to answer questions about ingredients and prepare meals that meet your specific needs.

2. Efficient Service:

  • Timeliness: We understand that your time is valuable, and our team works diligently to ensure that your food and drinks are served in a timely manner without compromising on quality.
  • Attention to Detail: Our staff pays close attention to details to make sure your order is prepared correctly and that you have everything you need for a pleasant meal.

Creating a Memorable Dining Experience

At Wasabi East, we aim to create an exceptional dining experience that goes beyond just serving food.

1. Creating Atmosphere:

  • Ambiance: Our restaurant’s ambiance is designed to be both elegant and cozy. From the tasteful decor to the relaxing background music, every element is chosen to enhance your dining experience.
  • Comfort: We take care to ensure that our seating is comfortable and that the environment is inviting, allowing you to enjoy your meal in a pleasant setting.

2. Personalized Service:

  • Special Requests: Whether you have a special request for your meal or need accommodations for a celebration, our staff is happy to assist in making your experience exceptional.
  • Guest Relations: We believe in building relationships with our guests and aim to remember your preferences and make each visit unique and enjoyable.

Going Above and Beyond

We take pride in our commitment to exceptional service and strive to go the extra mile for our guests.

1. Attention to Feedback:

  • Listening to Guests: We value your feedback and take it seriously. If there are any concerns or suggestions, we encourage you to share them, and we will address them promptly.
  • Continuous Improvement: Our team is always looking for ways to improve and enhance our service, ensuring that we consistently provide the best dining experience possible.

2. Community Engagement:

  • Local Involvement: Wasabi East is actively involved in the Wichita community through events, partnerships, and charitable initiatives. We believe in giving back and being a positive force in our community.

3. Celebrating Special Occasions:

  • Events and Celebrations: We are happy to help you celebrate special occasions, from birthdays and anniversaries to graduations and promotions. Our team is dedicated to making these moments memorable with personalized touches and thoughtful service.

Special Features of Our Service

In addition to our core service principles, Wasabi East offers a few special features that enhance your dining experience.

1. Sushi Bar Experience:

  • Sushi Bar Seating: For those who enjoy watching the sushi-making process, our sushi bar offers a front-row seat to see our skilled chefs at work. It’s a great way to experience the artistry and precision of sushi preparation.

2. Seasonal Menu Updates:

  • Seasonal Specials: We offer seasonal menu items that showcase fresh, local ingredients and new culinary creations. Our staff is always excited to share these limited-time offerings with you.

3. Sushi-Making Classes:

  • Educational Experiences: We occasionally host sushi-making classes where you can learn the art of sushi preparation from our talented chefs. These classes are a fun and educational way to deepen your appreciation for Japanese cuisine.

The Wasabi East Promise

At Wasabi East, we are committed to providing a dining experience that is both enjoyable and memorable. Our service philosophy is centered on the idea that every guest deserves to be treated with respect, kindness, and attention to detail.

1. Our Mission:

  • Exceptional Service: Our mission is to offer exceptional service that exceeds your expectations and makes every visit to Wasabi East a delightful experience.
  • Guest Satisfaction: We are dedicated to ensuring that you leave our restaurant feeling satisfied and eager to return for another great meal.

2. Our Values:

  • Integrity: We operate with integrity, always aiming to do our best for our guests and community.
  • Excellence: We strive for excellence in every aspect of our service, from the quality of our food to the warmth of our hospitality.

Conclusion

At Wasabi East, service is more than just a part of the dining experience—it is the foundation of what we do. From the moment you arrive to the time you leave, our team is committed to providing friendly, knowledgeable, and attentive service. We believe that exceptional service, combined with our delicious food and inviting atmosphere, makes Wasabi East a special place to dine.

Visit Wasabi East for a Truly Great Dining Experience

We invite you to experience the outstanding service at Wasabi East for yourself. Come and enjoy a meal where every detail is thoughtfully considered to ensure that your dining experience is as enjoyable and memorable as possible.